It has been said that, if properly regulated, online pharmacies in India could prove beneficial to various stakeholders. As a result, illegal online pharmacies have been increasing in India.
The Information Technology Act 2000 governs some of the legal issues pertaining to online dealings but it is silent on the aspect of online pharmacy. Online pharmacy laws in India are still in nascent stage and there are no dedicated online pharmacy laws in India. ( August 2022) ( Learn how and when to remove this template message) Several templates and tools are available to assist in formatting, such as Reflinks ( documentation), reFill ( documentation) and Citation bot ( documentation). Please consider converting them to full citations to ensure the article remains verifiable and maintains a consistent citation style. There is also a need to establish a legal framework for e-pharmacies, distinctive from the legal regime for offline sales.Į-Pharmacies also need to constantly focus on utilising latest technologies such as artificial intelligence, machine learning, augmented reality among others to deliver the best services, it added.This article uses bare URLs, which are uninformative and vulnerable to link rot. There is a potential risk of data breaches as online platforms depend heavily on valuable insights derived from customer’s personal data. However, cyber threats and data security, lack of strong legal and regulatory framework and need for continuous technology upgradation are some of the challenges the e-pharmacy industry has to face. There is also a large untapped potential in tier II and tier III cities, which can be catered by investments for improvement of logistics channels, said the study. The price wars and availability challenges in the unorganised traditional pharma retail, rising government support including that the e-pharmacies were classified as an essential services during the pandemic and schemes like Arogya Setu App, Digital India and NDHM promoting e-pharmacies and enhances ease of doing business, also acts as growth drivers to the segment. Medicine spending in India is also expected to grow between 9-12 per cent over the next five years, it added.
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